At blackwolffitnessonline.com.au (Black Wolf Fitness Online), we are committed to protecting your privacy. We use the information we collect about you to provide and maintain the services offered through our billing portal and mobile app. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers and encrypted in transit. Customer data is secured against unauthorised use or access. Credit card information is not stored on our servers; payments are processed by our trusted payment provider.

Information we collect when you sign in with Google

When you choose "Continue with Google" on our billing portal, we request the following basic profile scopes through Google OAuth: your name, email address, Google user ID and profile picture. We use this information solely to: (a) create and authenticate your Black Wolf Fitness Online account, (b) identify your subscription and billing records, and (c) display your name and picture within the app. We do not request access to your Gmail, Google Drive, Calendar, Contacts, or any other restricted Google scopes.

How we use and share your information

We use your information only to provide and improve the Black Wolf Fitness Online service. We do not sell your personal information. We share information with third parties only where strictly necessary to operate the service — for example, with our authentication provider (Google Firebase Authentication), our subscription/payment processors (such as Apple App Store, Google Play or Stripe) and our hosting provider (Google Cloud / Firebase). Those providers process your information on our behalf under their own privacy and security terms.

Data retention and deletion

We retain your account information for as long as your account is active, and for a reasonable period thereafter to meet legal and accounting obligations. You may request deletion of your account and associated personal information at any time by emailing us; we will remove or anonymise your information within a reasonable period, except where we are required to keep certain records by law.

Your rights and contact

You have the right to access, correct or request deletion of the personal information we hold about you. To exercise any of these rights, or for any privacy-related question, please contact us via the contact details published on blackwolffitnessonline.com.au.

Third Parties

We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

Disclosure of Information

blackwolffitnessonline.com.au may be required, in certain circumstances, to disclose information in good faith and where blackwolffitnessonline.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

← Back to home